返回ticket data列表

This commit is contained in:
caoqianming 2021-09-29 10:17:42 +08:00
parent 4ff3a46c59
commit 207ef13494
4 changed files with 45 additions and 2 deletions

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@ -72,7 +72,7 @@ class State(CommonAModel):
enable_retreat = models.BooleanField('允许撤回', default=False, help_text='开启后允许工单创建人在此状态直接撤回工单到初始状态') enable_retreat = models.BooleanField('允许撤回', default=False, help_text='开启后允许工单创建人在此状态直接撤回工单到初始状态')
participant_type = models.IntegerField('参与者类型', choices=type2_choices, default=1, blank=True, help_text='0.无处理人,1.个人,2.多人,3.部门,4.角色,5.变量(支持工单创建人,创建人的leader),6.脚本,7.工单的字段内容(如表单中的"测试负责人",需要为用户名或者逗号隔开的多个用户名),8.父工单的字段内容。 初始状态请选择类型5参与人填create_by') participant_type = models.IntegerField('参与者类型', choices=type2_choices, default=1, blank=True, help_text='0.无处理人,1.个人,2.多人,3.部门,4.角色,5.变量(支持工单创建人,创建人的leader),6.脚本,7.工单的字段内容(如表单中的"测试负责人",需要为用户名或者逗号隔开的多个用户名),8.父工单的字段内容。 初始状态请选择类型5参与人填create_by')
participant = models.JSONField('参与者', default=list, blank=True, help_text='可以为空(无处理人的情况,如结束状态)、userid、userid列表\部门id\角色id\变量(create_by,create_by_tl)\脚本记录的id等包含子工作流的需要设置处理人为loonrobot') participant = models.JSONField('参与者', default=list, blank=True, help_text='可以为空(无处理人的情况,如结束状态)、userid、userid列表\部门id\角色id\变量(create_by,create_by_tl)\脚本记录的id等包含子工作流的需要设置处理人为loonrobot')
state_fields = models.JSONField('表单字段', default=dict, help_text='json格式字典存储,包括读写属性1只读2必填3可选. 示例:{"created_at":1,"title":2, "sn":1}, 内置特殊字段participant_info.participant_name:当前处理人信息(部门名称、角色名称)state.state_name:当前状态的状态名,workflow.workflow_name:工作流名称') # json格式存储,包括读写属性1只读2必填3可选4不显示, 字典的字典 state_fields = models.JSONField('表单字段', default=dict, help_text='json格式字典存储,包括读写属性1只读2必填3可选. 示例:{"create_time":1,"title":2, "sn":1}, 内置特殊字段participant_info.participant_name:当前处理人信息(部门名称、角色名称)state.state_name:当前状态的状态名,workflow.workflow_name:工作流名称') # json格式存储,包括读写属性1只读2必填3可选4不显示, 字典的字典
distribute_type = models.IntegerField('分配方式', default=1, choices=state_distribute_choices, help_text='1.主动接单(如果当前处理人实际为多人的时候,需要先接单才能处理) 2.直接处理(即使当前处理人实际为多人,也可以直接处理) 3.随机分配(如果实际为多人,则系统会随机分配给其中一个人) 4.全部处理(要求所有参与人都要处理一遍,才能进入下一步)') distribute_type = models.IntegerField('分配方式', default=1, choices=state_distribute_choices, help_text='1.主动接单(如果当前处理人实际为多人的时候,需要先接单才能处理) 2.直接处理(即使当前处理人实际为多人,也可以直接处理) 3.随机分配(如果实际为多人,则系统会随机分配给其中一个人) 4.全部处理(要求所有参与人都要处理一遍,才能进入下一步)')
class Transition(CommonAModel): class Transition(CommonAModel):

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@ -71,6 +71,43 @@ class TicketSerializer(serializers.ModelSerializer):
queryset = queryset.select_related('workflow','state') queryset = queryset.select_related('workflow','state')
return queryset return queryset
class TicketListSerializer(serializers.ModelSerializer):
workflow_ = WorkflowSimpleSerializer(source='workflow', read_only=True)
state_ = StateSimpleSerializer(source='state', read_only=True)
class Meta:
model = Ticket
fields = ['id', 'title', 'sn', 'workflow', 'workflow_', 'state', 'state_', 'act_state']
@staticmethod
def setup_eager_loading(queryset):
queryset = queryset.select_related('workflow','state')
return queryset
class TicketDetailSerializer(serializers.ModelSerializer):
workflow_ = WorkflowSimpleSerializer(source='workflow', read_only=True)
state_ = StateSimpleSerializer(source='state', read_only=True)
ticket_data_ = serializers.SerializerMethodField()
class Meta:
model = Ticket
fields = '__all__'
@staticmethod
def setup_eager_loading(queryset):
queryset = queryset.select_related('workflow','state')
return queryset
def get_ticket_data_(self, obj):
ticket_data = obj.ticket_data
state_fields = obj.state.state_fields
all_fields = CustomField.objects.filter(workflow=obj.workflow).order_by('sort')
all_fields_l = CustomFieldSerializer(instance=all_fields, many=True).data
for i in all_fields_l:
key = i['field_key']
i['field_state'] = state_fields.get(key, 1)
i['field_value'] = ticket_data.get(key, None)
return all_fields_l
class TicketFlowSerializer(serializers.ModelSerializer): class TicketFlowSerializer(serializers.ModelSerializer):
participant_ = UserSimpleSerializer(source='participant', read_only=True) participant_ = UserSimpleSerializer(source='participant', read_only=True)
state_ = StateSimpleSerializer(source='state', read_only=True) state_ = StateSimpleSerializer(source='state', read_only=True)

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@ -1,3 +1,4 @@
from apps.wf.serializers import CustomFieldSerializer
from apps.wf.serializers import TicketSerializer, TicketSimpleSerializer from apps.wf.serializers import TicketSerializer, TicketSimpleSerializer
from typing import Tuple from typing import Tuple
from apps.system.models import User from apps.system.models import User
@ -212,3 +213,4 @@ class WfService(object):
return field_info_dict return field_info_dict

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@ -2,7 +2,7 @@ from django.core.exceptions import AppRegistryNotReady
from rest_framework.response import Response from rest_framework.response import Response
from rest_framework import serializers from rest_framework import serializers
from rest_framework.mixins import CreateModelMixin, DestroyModelMixin, ListModelMixin, RetrieveModelMixin, UpdateModelMixin from rest_framework.mixins import CreateModelMixin, DestroyModelMixin, ListModelMixin, RetrieveModelMixin, UpdateModelMixin
from apps.wf.serializers import CustomFieldSerializer, StateSerializer, TicketCreateSerializer, TicketFlowSerializer, TicketHandleSerializer, TicketSerializer, TransitionSerializer, WorkflowSerializer from apps.wf.serializers import CustomFieldSerializer, StateSerializer, TicketCreateSerializer, TicketFlowSerializer, TicketHandleSerializer, TicketSerializer, TransitionSerializer, WorkflowSerializer, TicketListSerializer, TicketDetailSerializer
from django.shortcuts import get_object_or_404, render from django.shortcuts import get_object_or_404, render
from rest_framework.viewsets import GenericViewSet, ModelViewSet from rest_framework.viewsets import GenericViewSet, ModelViewSet
from rest_framework.decorators import action, api_view from rest_framework.decorators import action, api_view
@ -101,6 +101,10 @@ class TicketViewSet(OptimizationMixin, CreateUpdateCustomMixin, CreateModelMixin
return TicketCreateSerializer return TicketCreateSerializer
elif self.action == 'handle': elif self.action == 'handle':
return TicketHandleSerializer return TicketHandleSerializer
elif self.action == 'list':
return TicketListSerializer
elif self.action == 'retrieve':
return TicketDetailSerializer
return super().get_serializer_class() return super().get_serializer_class()
def create(self, request, *args, **kwargs): def create(self, request, *args, **kwargs):