diff --git a/apps/wf/services.py b/apps/wf/services.py
index 379f5122..4a66de52 100755
--- a/apps/wf/services.py
+++ b/apps/wf/services.py
@@ -175,7 +175,7 @@ class WfService(object):
             user_queryset = User.objects.filter(posts__in=destination_participant)
             # 如果选择了岗位, 可能需要走过滤策略
             if state.filter_dept:
-                dpts = Dept.objects.filter(id=new_ticket_data[state.filter_dept])
+                dpts = Dept.objects.filter(id=new_ticket_data.get(state.filter_dept, '0'))
                 user_queryset = user_queryset.filter(depts__in=dpts)
             # if state.filter_policy == 1:
             #     depts = get_parent_queryset(ticket.belong_dept)