diff --git a/apps/wf/tests.py b/apps/wf/tests.py
index 7ce503c2..2c8dd210 100755
--- a/apps/wf/tests.py
+++ b/apps/wf/tests.py
@@ -1,3 +1,60 @@
-from django.test import TestCase
+from types import SimpleNamespace
+from unittest.mock import MagicMock, patch
 
-# Create your tests here.
+from django.test import SimpleTestCase
+from rest_framework.test import APIRequestFactory
+
+from apps.wf.views import TicketViewSet
+
+
+class TicketAvailableActionsTests(SimpleTestCase):
+    def setUp(self):
+        self.request = APIRequestFactory().get('/api/wf/ticket/1/available_actions/')
+        self.request.user = SimpleNamespace(id='user-1')
+        self.view = TicketViewSet()
+        self.ticket = SimpleNamespace(in_add_node=False)
+        self.view.get_object = MagicMock(return_value=self.ticket)
+
+    @patch('apps.wf.views.TransitionSerializer')
+    @patch('apps.wf.views.WfService.get_ticket_transitions')
+    @patch('apps.wf.views.WfService.ticket_handle_permission_check')
+    def test_returns_transitions_when_user_can_handle(
+            self, permission_check, get_transitions, serializer):
+        permission_check.return_value = {
+            'permission': True,
+            'need_accept': False,
+            'msg': '',
+        }
+        transitions = MagicMock()
+        transitions.select_related.return_value = transitions
+        get_transitions.return_value = transitions
+        serializer.return_value.data = [{'id': 'transition-1', 'name': '同意'}]
+
+        response = self.view.available_actions(self.request)
+
+        self.assertTrue(response.data['permission'])
+        self.assertFalse(response.data['need_accept'])
+        self.assertEqual(
+            response.data['transitions'],
+            [{'id': 'transition-1', 'name': '同意'}],
+        )
+
+    @patch('apps.wf.views.TransitionSerializer')
+    @patch('apps.wf.views.WfService.get_ticket_transitions')
+    @patch('apps.wf.views.WfService.ticket_handle_permission_check')
+    def test_hides_transitions_and_requests_accept_for_active_distribution(
+            self, permission_check, get_transitions, serializer):
+        permission_check.return_value = {
+            'permission': False,
+            'need_accept': True,
+            'msg': '需要先接单再处理',
+        }
+
+        response = self.view.available_actions(self.request)
+
+        self.assertFalse(response.data['permission'])
+        self.assertTrue(response.data['need_accept'])
+        self.assertEqual(response.data['message'], '需要先接单再处理')
+        self.assertEqual(response.data['transitions'], [])
+        get_transitions.assert_not_called()
+        serializer.assert_not_called()
diff --git a/apps/wf/views.py b/apps/wf/views.py
index 0f0dcd63..afd07b28 100755
--- a/apps/wf/views.py
+++ b/apps/wf/views.py
@@ -363,6 +363,34 @@ class TicketViewSet(CreateUpdateCustomMixin, CreateModelMixin, ListModelMixin, R
         transitions = WfService.get_ticket_transitions(ticket)
         return Response(TransitionSerializer(instance=transitions.select_related('source_state', 'destination_state'), many=True).data)
 
+    @action(methods=['get'], detail=True, perms_map={'get': '*'})
+    def available_actions(self, request, pk=None):
+        """
+        获取当前用户对工单可执行的操作及接单状态。
+
+        前端应使用该接口决定是否展示处理按钮，避免自行解释 participant
+        后与后端实际处理权限不一致。原 transitions 接口保留用于兼容。
+        """
+        ticket = self.get_object()
+        permission_result = WfService.ticket_handle_permission_check(
+            ticket, request.user
+        )
+        transitions = []
+        if permission_result.get('permission', False):
+            transition_queryset = WfService.get_ticket_transitions(
+                ticket
+            ).select_related('source_state', 'destination_state')
+            transitions = TransitionSerializer(
+                instance=transition_queryset, many=True
+            ).data
+        return Response({
+            'permission': permission_result.get('permission', False),
+            'need_accept': permission_result.get('need_accept', False),
+            'message': permission_result.get('msg', ''),
+            'in_add_node': ticket.in_add_node,
+            'transitions': transitions,
+        })
+
     @action(methods=['post'], detail=True, perms_map={'post': '*'})
     def accpet(self, request, pk=None):
         """